Frequently Asked Questions

We rent you motocycles through "Rental 819" service. Please lead below.
We rent you motocycles through "Japan camping rental center" service. Please lead below.
To be able to ride or drive in Japan, you must have a driving license issued by a country signatory of the 1949 Geneva Convention on Road Traffic.
We are going to introduce you the 3 items needed to safely ride in Japan.
ETC stands for Electronic Toll Collection system.
We will explain you the basic Japanese traffic rules and their most peculiar points.
To help you in case of trouble, we ask your Social Network ID.
To help you in case of trouble, we ask your Social Network ID.
Please see the "Drive in Japan" section.
Not necessarily. Some shops have English speaking staff, others allow translation through apps or phone. A few shops do require to speak Japanese or be accompanied by a Japanese speaker. This information is displayed at the information page of each shop.
Yes. However, only motorcycles available at the shop on the day. There may not be motorcycle models which you would like to rent for that reason, you are recommended to make an early reservation.
No, there is no mileage limit.
The rate will be charged at the time of departure. Any excess or deficit fee will be calculated when you return the rented vehicle. Please settle first rental charges via acceptable credit card.
Rate by Hour will be charged for extra rental time. Please note that you will be charged a penalty for any extra rental time if you do not notify us in advance.
No. The rented vehicle is provided with a full tank of fuel. Please return with the tank refueled. Otherwise, the specified refueling charge will apply. It, however, is to be noted that such refueling charges may be higher than those paid at gas stations.
Yes, as long as they are 20 years old or above.
Yes, as long as they are International driving permits based on the 1949 Geneva convention on road traffic. For more details please see the "Drive in Japan" section of the website.
In this case please consult with us first. You may be able to extend the rental if the motorcycle has not been booked afterwards by another customer.
No. Please return the motorcycle within the shops' business hours.
We are very sorry, but there is no parking space in our rental shops. Therefore we kindly encourage you to take public transportation. If you are not sure how to get to the shop please feel free to ask our staff.
In case of an accident you must pay the insurance deductible which varies depending on your motorcycle class (from 10,000yen to 100,000yen). Next, you also must pay the damages in excess which means damages for which insurance payment or compensation is not granted, or damages in excess of such insurance payment or compensation as payable and finally Non-Usability of the vehicle.
NWhen there is a collision, accident or/and topple down, the motorcycle needs to be repaired, and we cannot rent it while the repair lasts. To cover for some of the money we loose, we charge a non-operation fee of: 20,000 yen if you can bring the motorcycle back to the shop by yourself. 50,000 + tow truck charges, if you cannot bring the motorcycle to the shop by yourself.
When an accident occurs, please make sure to follow these four steps:
Make a first aid check
Contact the police
Contact the insurance company
Contact us, after working hours please contact Emergency Road Service (ERS). Please do not forget to receive a certificate of accident from the police.
No, it means the motorcycle is equipped with the system, but if you want to use it you either need to rent an ETC card from us, or bring your own. At each shop's information page you will see if that particular shop provides ETC card rental or not. For more information please see the "Regarding the ETC card" information inside the "User Guide" section.

Company info

BIG BIKE CO.,LTD

about
We sell new and used motorcycles, rental motorcycles, and campervans.
Easy booking by phone or the Internet,
You can easily rent a motorcycle.
Phone +81 82-942-2033
Mail kannonn@bigbike.jp
Address γ€’733-0033
1-chome-15-15 Kanonhonmachi Nishi-ku,
Hiroshima, Japan
Business Hours Weekdays:10:00 to 19:00
Weekends and Holidays:9:00 to 19:00
Regular Closing Day Tuesday and First Wednesday
Payment VISA, Mastercard, JCB, DINERS-CLUB, AMEX
Corporate site https://www.bigbike.jp/ (Japanese)

Location

Departure and return point

chugoku_edit
Address γ€’733-0033
1-chome-15-15 Kanonhonmachi Nishi-ku,
Hiroshima, Japan